About TSA Orienteering

This is my first time joining The Salvation Army Orienteering. Is there anything we need to pay attention to?
The Salvation Army Orienteering 2020 is different from any other Orienteering event. Each team will be given 2 sets of maps and following your team’s decision, different means of transportation can be taken during the search of checkpoints. We will release a video on the details of the race 2 weeks prior.

Is there any age restriction?
All participants must be aged 15 or above for Corporate and Open Categories. For Family Category, at least one member aged 18 or above should accompany at least one member aged 3 to 14 .

When should I arrive at the starting point? What competition materials will the Organizer provide?
Before the Race, participants need to arrive The Salvation Army HQs (11, Wing Sing Lane, Yaumatei, Kowloon) and pick up Bib, Map and Control Card.

Can the team go on competing if there are members absent from the competition?
The team could still participate in the Race but will not be eligible for awards.
However, another date could be chosen to join the Race, please inform us through ds@hkm.salvationarmy.org. Please provide Registration code, name of contact person and telephone in the email.

Can we continue if number cloth is lost during the race?
Please report to the Event Centre immediately and continue the Race. Violation might lead to disqualification.

Can we continue if control card is lost or damaged during the race?
Please report to the Event Centre immediately and continue the Race. Violation might lead to disqualification. Penalty for the loss of Control Card is HK$400.

Is it necessary to put on the Event Tee provided by the Organizer?
It is the obligation of participants to put on the Event Tee for easy identification.

Is there any baggage storage service?
The Organizer does not provide baggage storage service. Participants should equip themselves with proper sportswear for the Race.

 Enrolment Procedures

How do I know that my enrolment is successful?
An enrolment confirmation with login details of the “Team Page” will be sent by email when we received an online enrolment. If the enrolment is made through mail or fax, the confirmation will be sent within 1 week.

What is the function of the “Team Page”?
Teams could send out sponsor invitations, check your fundraising status, share updates on Facebook and edit team’s details through “Team Page”. Please contact our donor service team at 2783 2323 if you would like to change the Category.

What can I do if I forgot the login and password of the “Team Page”?
Team leader’s email is set as the default login name. If you forgot the password, please use the “Forgot Password” function on the “Team Page” for reset.

Can I first enroll and then submit the minimum fundraising amount?
Yes, please submit the minimum sponsorship amount on or before 5:00PM on 30 October 2022 to confirm your registration. Due to limited capacity, all enrolments are first-come-first-served subjected to the submission of minimum fundraising amount. Sponsors list can be provided later for issuing donation receipts.

 Can I amend the name list of the submitted team details?
Any amendment must be submitted to The Salvation Army by 2 January 2021. The donation raised will reside in the respective team without reimbursement.

When will I receive the confirmation for entry?
Confirmation for entry will be sent to team leaders through email during 1 week after the receipt of the minimum fundraising amount.

What should I do if I have not received any emails?
The email may be marked as spam, please check your spam or junk mail box. If you still cannot locate our emails, please contact our Donor Services Team at 2783 2323.

Inclement Weather Arrangement

What is the contingency arrangement for inclement weather conditions?

In case Red Rainstorm Signal / Black Rainstorm Signal / Typhoon Signal No.8 or above / Thunderstorm Warning is hoisted 3 hours before the event, the event will be cancelled. We will inform all participants via SMS and details will be posted on Facebook. In case Red Rainstorm Signal / Black Rainstorm Signal / Typhoon Signal No.8 or above / Thunderstorm Warning is hoisted during the event, the event will be cancelled or temporarily stopped. All participants should take refuge in safe and sheltered areas, and pay attention to the broadcasting and SMS of The Salvation Army. The event will not be re-run due to bad weather or under any other circumstances. Donations will not be refunded.