Lai King Home, which provides residential care services for mentally handicapped trainees, not only operates as usual during this pandemic, but also provides around-the-clock support for trainees staying at the residential home. All the staff take the situation seriously and identify hygiene and sanitation as the most important task. Lai-ngor and Chi have put extra effort keeping the facility clean by sanitising all places and corners multiple times a day. It is stressful for them as carrying out such strenuous duties wearing a mask all day is exhausting and suffocating, and the strong and pungent smell of sanitation products makes it even harder.

Besides the hygiene control and caring duties for the trainees, two of them also offered consolation for trainees who were frustrated as they were unable to go home for vacation. 'They have to stay here while their family cannot  come to visit. They are deeply frustrated and agitated and they miss their family so much. We have to pay extra attention to their health and emotional changes,' said Lai-ngor. To help the situation, the residential home acted promptly and arranged video calls for trainees so they could see their families through the screen and the scenes were unforgettable for Chi.

'It brought trainees so much joy and energy when they could finally see their loved ones on screen. Their families are consoled too. Their smiles made me feel so hopeful,' he recalled.